![]() |
|
|
The Pub For General Automotive Related Talk |
View Poll Results: How many warranty issues have you had with your Falcon Platform Model? | |||
AU Falcon (any model) less than 3 warranty faults |
![]() ![]() ![]() ![]() |
16 | 19.51% |
AU Falcon (any model) 3 to 5 warranty faults |
![]() ![]() ![]() ![]() |
1 | 1.22% |
AU Falcon (any model) 6 or more warranty faults |
![]() ![]() ![]() ![]() |
3 | 3.66% |
BA Falcon (any model) less than 3 warranty faults |
![]() ![]() ![]() ![]() |
16 | 19.51% |
BA Falcon (any model) 3 to 5 warranty faults |
![]() ![]() ![]() ![]() |
15 | 18.29% |
BA Falcon (any model) 6 or more warranty faults |
![]() ![]() ![]() ![]() |
8 | 9.76% |
BF Falcon (any model) less than 3 warranty faults |
![]() ![]() ![]() ![]() |
13 | 15.85% |
BF Falcon (any model) 3 to 5 warranty faults |
![]() ![]() ![]() ![]() |
12 | 14.63% |
BF Falcon (any model) 6 or more warranty faults |
![]() ![]() ![]() ![]() |
3 | 3.66% |
FG Falcon (any model) less than 3 warranty faults |
![]() ![]() ![]() ![]() |
12 | 14.63% |
FG Falcon (any model) 3 to 5 warranty faults |
![]() ![]() ![]() ![]() |
6 | 7.32% |
FG Falcon (any model) 6 or more warranty faults |
![]() ![]() ![]() ![]() |
5 | 6.10% |
SX Territory (any model) less than 3 warranty faults |
![]() ![]() ![]() ![]() |
3 | 3.66% |
SX Territory (any model) 3 to 5 warranty faults |
![]() ![]() ![]() ![]() |
3 | 3.66% |
SX Territory (any model) 6 or more warranty faults |
![]() ![]() ![]() ![]() |
3 | 3.66% |
SY Territory (any model) less than 3 warranty faults |
![]() ![]() ![]() ![]() |
5 | 6.10% |
SY Territory (any model) 3 to 5 warranty faults |
![]() ![]() ![]() ![]() |
7 | 8.54% |
SY Territory (any model) 6 or more warranty faults |
![]() ![]() ![]() ![]() |
1 | 1.22% |
Multiple Choice Poll. Voters: 82. You may not vote on this poll |
![]() |
|
Thread Tools | Display Modes |
![]() |
#1 | ||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
Good afternoon
A recent thread discussion set me to thinking whether we could actually gather some information from the members here around the sort of data that is typically gathered in quality surveys. For the purpose of this exercise we are going to use the following criteria: 1. The vehicle must have been purchased either new or as a demo by you (or tour employer under a novated lease) during the period 1999 to now. 2. Number of warrantly faults relates to how many actual faults the vehicle had and NOT how many attempts it took to fix them. Faults includes any item that was involved in an official recall. 3. Multiple votes are allowed if you have multiple qualifying purchases. The reposnes are divided into model series at a broad level so please check that you have selected the right one. Cheers Russ
__________________
Observatio Facta Rotae
|
||
![]() |
![]() ![]() |
![]() |
#2 | ||
Cobblers!
Join Date: Mar 2005
Location: The Shire, NSW
Posts: 4,489
|
Is this just for Ford, or can it be for other manufacturers?
__________________
Ego BFII Ghia Titanium Silver E53 X5 4.4i Gunmetal EF XR6. Now retired from active duty. Roses are red. Violets are blue. OS X rocks. Homage to you. |
||
![]() |
![]() ![]() |
![]() |
#3 | ||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
At this stage we are looking at Falcon based models from AU through to FG.
We will start another for non Falcon based Ford models that may include other manufacturers. Cheers Russ
__________________
Observatio Facta Rotae
|
||
![]() |
![]() ![]() |
![]() |
#4 | |||
Cobblers!
Join Date: Mar 2005
Location: The Shire, NSW
Posts: 4,489
|
Quote:
__________________
Ego BFII Ghia Titanium Silver E53 X5 4.4i Gunmetal EF XR6. Now retired from active duty. Roses are red. Violets are blue. OS X rocks. Homage to you. |
|||
![]() |
![]() ![]() |
![]() |
#5 | ||
Professional Mouse Jockey
Join Date: Nov 2005
Location: SE Vic
Posts: 3,185
|
Awsome, first one to vote!
Only had one warranty issue (2 if you include the brake hose recall), good old shockwave paint. Took 2 attempts to fix but only 1 issue.
__________________
Isuzu MUX for towing horses - currently no Fords in the stable Time flies like an arrow; fruit flies like a banana. Groucho Marx
|
||
![]() |
![]() ![]() |
![]() |
#6 | ||
Red is nice Mark.
Join Date: Apr 2006
Location: Brisvegas
Posts: 1,385
|
BA MKII XLS ute( bought new);- bonnet release cable,shuddering brakes, faulty rear pass. speaker. Each fixed without issue first go.
BA MKII Fairmont 0 issues or warranty claims. BF MKII Ghia (2000k demo);- faulty subwoofer(still not fixed gave up after 3rd go and car is now out of warranty),replaced grab handle silver inserts that fell out when you shut the doors, shuddering brakes twice,leaking auto trans twice. My issues have been more dealer related(poor repairs of warranty issues) than Ford at fault. FG G6E turbo (bought new) faulty ambient temp sensor for climate control.(fixed without issue)
__________________
Twin T3's TE 50 #72 Blueprint & TS 50 #105 Blueprint ![]() |
||
![]() |
![]() ![]() |
![]() |
#7 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 12,077
|
AU2 Fairmont Ghia 12/2000:
Factory oops with XR suspension and wrong spacers causing damage to panels Computer that runs the instruments died turning everything including the speedo off. Door locking system went nuts. Radio/CD died. BA GTP 7/2003: T3650 gearbox 3rd gear rattle BOSS 290 "oil eating monster" ring problem (although this was cured by an "enthusiastic drive" to Darwin rather than the usual rebuild). ECU went nuts (but it was a very early one and a reflash sorted it) Diff got all noisy. Tail shaft/uni/diff (clunk-clunk, clunk-clunk, clunk-clunk) Satnav froze. Front had to be repainted as it went all blistery (blueprint) BA2 F6 4/2005: Clutch (but they all did) Extra low power (fixed by reflash) Diff boiling Radio/CD died LH front wheel almost fell off due to suspension component failure Crack in wheel spoke. Electrics were constantly strange causing grief for anything plugged into it. There were probably a few more but I can't remember them at the moment.... |
||
![]() |
![]() ![]() |
![]() |
#8 | ||
Youth worker
Join Date: Dec 2007
Location: Ipswich QLD
Posts: 6,879
|
Wow flappist!! That's not good!!
I had two BA's with only one fault between them (could not vote twice though). Passenger window rubber warped. Fixed and never had an issue.
__________________
2007 FPV F6 Typhoon BFII, Neo. Build Number 325 2011 SZ Territory Typhoon Thread: Mr Brooksy's BFII Typhoon Territory Thread: Mrs Brooksy's SZ Territory Resurrection Old Futura thread:
Brooksy's Ex Build |
||
![]() |
![]() ![]() |
![]() |
#9 | ||
09 TS SYII AWD in Mystic
Join Date: May 2009
Location: Brisbane
Posts: 80
|
I assume the last option is meant to be 6 or more SY terry faults rather than another 'less than 3' faults option?
|
||
![]() |
![]() ![]() |
![]() |
#10 | |||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
Quote:
Cheers Russ
__________________
Observatio Facta Rotae
|
|||
![]() |
![]() ![]() |
![]() |
#11 | ||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
AU XR6 VCT new 10/98 - none but then I only kept it for 20k kms!
AU1 TE50 new 10/99 14/02/2000 10,005 Replace DSF Window regulator 17/07/2000 20,001 Replace OSR bailey channel 17/07/2000 20,001 Replaced carbon cannister 09/01/2001 29,100 Replace airbag module 30/08/2001 39,579 Replace valve body for ESS 30/08/2001 39,579 Replace Transmission 17/04/2002 46,769 Replace Brake booster hose 17/04/2002 46,769 Replace RR axle seal 02/05/2002 47,415 Replace complete steering rack 18/08/2002 52,685 Replace RHF Strut assy 17/02/2003 61,665 Cooling System upgrade recall BA GTP new 5/03 03/07/2003 1,992 Fit adjustable pedal box (not fitted originally) 15/09/2003 5,484 Perform steering rack TSB 22/10/2003 6,594 Replace timing chain tensioner 25/11/2003 8,604 Replace RHF Caliper 27/02/2004 12,821 Replace transmission valve body Cheers Russ
__________________
Observatio Facta Rotae
|
||
![]() |
![]() ![]() |
![]() |
#12 | ||
Join Date: Dec 2004
Posts: 9,292
|
Why do we have to have bought the car new?
How is buying a car less than 3 years old with factory warranty any different? A warranty issue is still a warranty issue so it shouldnt make any difference if you bought it new or secondhand. |
||
![]() |
![]() ![]() |
![]() |
#13 | |||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 2,021
|
SY Territory here, never had one problem, ever. Perfect in every way.
__________________
Quote:
|
|||
![]() |
![]() ![]() |
![]() |
#14 | ||
under new management
Join Date: Dec 2006
Location: Perth
Posts: 1,325
|
FG G6 5spd 15,000kms, new auto installed as it had a noise in reverse.
__________________
XW tarmac rally car, 3/4 race cam, NGK spark plugs |
||
![]() |
![]() ![]() |
![]() |
#15 | ||
FPV GTR
Join Date: Aug 2009
Location: South Island High Country
Posts: 2,355
|
FG XR6T Ute,
Repaint tub from mudflap rubbing, Replace Glovebox lid, Replace Idler Pulley, Leaking AC into drivers footwell,
__________________
- FPV GT RSpec - - Chill SZ Territory Titanium -
The Family Bus - Veridian Green PJ Ranger XLT - The Work Truck |
||
![]() |
![]() ![]() |
![]() |
#16 | ||
Giddy up.
Join Date: Dec 2004
Location: Kramerica Industries.
Posts: 15,620
|
2001 AU II XR8, Bought new in 4/'01,
Recall for the steering/suspension, and that's it. No fault's what so ever (touch wood). |
||
![]() |
![]() ![]() |
![]() |
#17 | |||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
Quote:
Cheers Russ
__________________
Observatio Facta Rotae
|
|||
![]() |
![]() ![]() |
![]() |
#18 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: GEELONG
Posts: 7,946
|
Russ
I know i dont have a vehicle that falls into the area you are talking but I do have a couple of questions What is the idea behind this info you are taking ? And are you going to take it to Ford aus ? I am sure that people would like to know the reasoning behind this sort of poll being that it has been started by Admin Jason
__________________
no longer have a ford but a ford man at heart R.I.P 98 EL MAY YOU HAVE A GOOD LIFE IN FALCON HEAVEN [SIGPIC][/SIGPIC]
|
||
![]() |
![]() ![]() |
![]() |
#19 | |||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,798
|
Quote:
All warranty jobs are logged by Ford, so I assume there's no real point to give it to Ford.
__________________
Daniel |
|||
![]() |
![]() ![]() |
![]() |
#20 | ||
Regular Member
Join Date: Jun 2009
Posts: 322
|
Silly thread. Useless information for an over analysed subject. `Dealer didnt fix it again` rubbish. Park it out on the oval on `all ford day` with a list of warranty claims on the special board leaning on the bumper showing everyone walking past how unique your car is. Silly silly silly.
__________________
XC GXL Warm 351c AOD ![]() 09 VE SV6 Sportwagon ![]() BA Fairmont Ghia ![]() |
||
![]() |
![]() ![]() |
![]() |
#21 | |||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,451
|
Quote:
Dan |
|||
![]() |
![]() ![]() |
![]() |
#22 | ||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,451
|
[QUOTE=DanielXR8]Nah nah nah nah I can't hear you, I think is what you mean't?
Actually if every Ford owner put a board next to their car, it might have helped move Ford on a bit to fix things - irrespective if the fault was with the car, the dealer or most likely both. After all, whatever your luck or lack there of with Ford products, it's a bit sad when it takes a current affair show to get Ford to act on safety. As a Terri owner I am still angry that Ford didn't think it was worth their time to write to me about a potential safety hazard in my family car, that could cause an accident and put my family in harms way, but could manage to send me a magazine about C grade sports personalities driving their Terri loan cars into improbable photo opportunity moments around Australia. Dan |
||
![]() |
![]() ![]() |
![]() |
#23 | ||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,798
|
....
![]()
__________________
Daniel |
||
![]() |
![]() ![]() |
![]() |
#24 | ||
Render unto Caesar
Join Date: Feb 2008
Location: ::1
Posts: 4,221
|
BA Falcon (owned from new)
- Coolant leak caused by loose connection. This occurred when I was inspecting the car before delivery. - No paint under doors - Bonnet Latch broke - Rear drivers door wouldn't lock (lucky to be fixed under warranty otherwise $400 fix). - Within a month of ownership front springs constantly creaking - Rear brakes would stay slightly engaged and rub against the rotor (dealer unable to resolve). - Transmission whine was terrible, dealer wouldn't resolve as it was within normal operation spec. - Passenger side front door wouldn't lock BF2 XR8 (traded in after 15k) - Driver leather seat stitching come adrift, noticed during inspection - No paint under doors.
__________________
"Aliens might be surprised to learn that in a cosmos with limitless starlight, humans kill for energy sources buried in sand." - Neil deGrasse Tyson |
||
![]() |
![]() ![]() |
![]() |
#25 | |||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
Quote:
The results will no doubt be discussed at our next briefing session with FoA but the primary purpose is to gather some anecdotal evidence in understanding how our product ranks against the data gathered by the JD Power surveys as a benchmark. World class these days means something less than a 3 warranty issues per vehicle average. Cheers Russ
__________________
Observatio Facta Rotae
|
|||
![]() |
![]() ![]() |
![]() |
#26 | |||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 106,994
|
Quote:
If she didn't; then I'm telling you now. Russ
__________________
Observatio Facta Rotae
|
|||
![]() |
![]() ![]() |
![]() |
#27 | ||
trying to get a leg over
![]() Join Date: Dec 2004
Location: Melbourne
Posts: 2,690
|
AU2 XR8 200kw Pursuit Ute.
1) Radiator replaced and cooling system modification done 2) 6 Stacker CD replaced 3 times 3) discs machined twice then replaced in less than 60,000k's BA Pursuit Ute 1) Diff replaced 3 times due to whining 2) Gear set replaced in transmission 3) Timing chain tensioners replaced 4) O'ring replaced on cross over coolant pipe 5) Alternator replaced 6) Tailshaft cv replaced
__________________
Cameron ------------------------------------------------------ |
||
![]() |
![]() ![]() |