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Old 26-07-2007, 07:14 PM   #1
Sourbastard
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Default Rocket Industries still in the 1970's

Am I alone in thinking in this day and age, it is extremely odd, that Rocket Industries, one of australias biggest importers and distributors for performance parts, doesnt have a real website with accurate prices and the ability to purchase online?

Where I work I just cant sit on the phone to NSW waiting to make an order, and by the time I get home, they are well shut. Surely in this day and age its ludicrous not to try and sell as much as you can to as many customers as you can.

VPW & summit keep winning my business off Rocket purely based on this issue. I mean seriously, should we have to print off a form, and FAX it to them, simply to receive a printed catalogue(Which I only assume has prices in it)? AND pay 20 bucks for the damn thing to be printed and delivered to me by mail??

Wake up! Time to evaluate your business model and step at the very least into the late 1990's.

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Old 26-07-2007, 07:17 PM   #2
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Quote:
Originally Posted by sourbastard
Am I alone in thinking in this day and age, it is extremely odd, that Rocket Industries, one of australias biggest importers and distributors for performance parts, doesnt have a real website with accurate prices and the ability to purchase online?

Where I work I just cant sit on the phone to NSW waiting to make an order, and by the time I get home, they are well shut. Surely in this day and age its ludicrous not to try and sell as much as you can to as many customers as you can.

VPW & summit keep winning my business off Rocket purely based on this issue. I mean seriously, should we have to print off a form, and FAX it to them, simply to receive a printed catalogue(Which I only assume has prices in it)? AND pay 20 bucks for the damn thing to be printed and delivered to me by mail??

Wake up! Time to evaluate your business model and step at the very least into the late 1990's.
Thats criminal
think of all lost business?
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Old 26-07-2007, 07:24 PM   #3
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Where do you work ? Don't you have any rostered days off ?

Oh the woes of being an employee
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Old 26-07-2007, 07:24 PM   #4
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Quote:
Originally Posted by sourbastard
Where I work I just cant sit on the phone to NSW waiting to make an order, and by the time I get home, they are well shut. Surely in this day and age its ludicrous not to try and sell as much as you can to as many customers as you can.

VPW & summit keep winning my business off Rocket purely based on this issue.
I agree a big business like that should get upto speed asap. As for VPW & summit I would love web address for both of them, as I like looking at performance parts. :
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Old 26-07-2007, 07:29 PM   #5
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Ah no the rocket catalogue has part numbers but no prices, still have to call then fax.
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Old 26-07-2007, 07:30 PM   #6
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Quote:
Originally Posted by XR8Master
Where do you work ? Don't you have any rostered days off ?

Oh the woes of being an employee
yes I need to waste my time on my days off(Which happen rarely) on the phone to NSW, when I can order equipment from summit while at work over the internet, and have the order arrive in 7 days which is about the same turn around time frame for gear from sydney. that makes total sense.
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Old 26-07-2007, 07:33 PM   #7
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I wouldn't know what its like, I barely work 30 hours a week so I have bundles of spare time, usually from lunchtime onwards to pot along doing these type of things.

PS. can you post summits site plz
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Old 26-07-2007, 07:34 PM   #8
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I think it is so they can have the multi level pricing (could be wrong). If you ring up as a cash sale ( I have no account, Sir) the prices are generally poor.

I have never got a price from them that I have not been able to beat elsewhere.
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Old 26-07-2007, 07:38 PM   #9
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I work next door to Rocket so just give me a shopping list and I'll go for you. At a price of course!! :
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Old 26-07-2007, 07:39 PM   #10
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Quote:
Originally Posted by XR8Master
I wouldn't know what its like, I barely work 30 hours a week so I have bundles of spare time, usually from lunchtime onwards to pot along doing these type of things.
not this gem again, millionaire, plasterer, playboy, secret agent...


Quote:

PS. can you post summits site plz
with all this spare time you still havent mastered google?
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Old 26-07-2007, 07:40 PM   #11
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Agreed. VPW get my trade for exactly this reason.
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Old 26-07-2007, 07:40 PM   #12
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www.summitracing.com

They are a U.S company, very easy to deal with, and they send you free catalogues!! You don't even have to ask, I get 2 or 3 a year, they just randomly show up in the mail box LOL .
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Old 26-07-2007, 07:44 PM   #13
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Aus performance dealers have alot to do to catch up. Many people who don't live in either a captial city or eastern states won't even think of buying from these places. Loosing a significant amount of sales there i'd suggest.

Whats intresting is purchase from summit+postage+insurance+customs can work out cheeper than buying localy.......odd
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Old 26-07-2007, 07:56 PM   #14
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Quote:
Originally Posted by Green X
www.summitracing.com

They are a U.S company, very easy to deal with, and they send you free catalogues!! You don't even have to ask, I get 2 or 3 a year, they just randomly show up in the mail box LOL .
Why would you bother getting anything off these rogues, The way the Aussie dollar is at the moment Jeggs and summit get all my business. Alot of stuff I've enquired about normally isn't in stock so they have to order it and then add there middle man fee to it! At least when I order overseas I get firm pricing, firm shipping and its delivered straight to my front door usually quicker than stuff from Oz. :
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Old 26-07-2007, 07:56 PM   #15
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Quote:
Originally Posted by sourbastard
not this gem again, millionaire, plasterer, playboy, secret agent...
with all this spare time you still havent mastered google?
You forgot off the clock high speed tester in the Top end on days off.



I must agree, Rockets site leaves much to the imagination, must be why i have not bought there.

Last edited by Falcon Coupe; 26-07-2007 at 08:04 PM.
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Old 26-07-2007, 08:09 PM   #16
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they only sell to the "trade" dont they?
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Old 26-07-2007, 08:16 PM   #17
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Quote:
Originally Posted by 4vxc
they only sell to the "trade" dont they?
they sell to the general public. im sure the prices are drastically different though.
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Old 26-07-2007, 08:22 PM   #18
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I rang them about my B&M cooler a few times.

The first time to establish that the model I wanted (which was listed on their website) was not stocked. The salesperson wasnt that co-operative either.

The second time was to see what alternatives were available and prices, the salesperson also wasn't that co-operative.

The third time was to place my order. This guy was very co-operative and I didnt have to wait on the phone long either to get him. He courteously and efficiently made the order, took my card details, and presto, the parts came early next morning, waking up my wife. Price was also good.

Guess its just luck of the draw. But theres no excuse for having parts listed that are not carried.
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Old 26-07-2007, 08:24 PM   #19
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I have tried to surf Rocket's site unsuccessfully a few times and I laughed my A$$ of at there $20 catalogue.....
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Old 26-07-2007, 08:32 PM   #20
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Quote:
Originally Posted by XR8Master
I wouldn't know what its like, I barely work 30 hours a week so I have bundles of spare time, usually from lunchtime onwards to pot along doing these type of things.

PS. can you post summits site plz
That would give you plenty of time to ride your pushbike or walk everywhere looking for people to lend you $500 wouldn't it?
Of course burnouts dropped by a pushbike in front of houses of people who don't lend you money are not very convincing are they........
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Old 26-07-2007, 08:38 PM   #21
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Quote:
Originally Posted by sourbastard
not this gem again, millionaire, plasterer, playboy, secret agent...




with all this spare time you still havent mastered google?

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Old 26-07-2007, 08:38 PM   #22
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Tony your back how was the jail...oooppsss sorry trip time????
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Old 26-07-2007, 08:41 PM   #23
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Summit even gave me a refund on a braded Radiator Hose that split after is had been on my car for 20,000km, i didn't ask for one, I simply informed them what had happened by E-mail asked them if the coolant i was using may of caused the failure, and as i was in Australia, to send it back to the U.S for inspection and possible warranty was not worth it.

So they gave me credit to the value of the hose, I was impressed
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Old 26-07-2007, 08:45 PM   #24
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I have bought parts off a guy called Nicholas before and had no dramas. He was helpful but I have also delt with some other joker who couldn't or wouldn't help me so I went elsewhere.
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Old 26-07-2007, 08:46 PM   #25
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Tony your back how was the jail...oooppsss sorry trip time????
Bloody cold, -3 one night but lots of fun......
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Old 26-07-2007, 09:13 PM   #26
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Like i said before...your a bloody masochist...been there done that with half an inch of frost hanging off the bod in Canberra winter on good old 500/4 at 0530.
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Old 26-07-2007, 09:16 PM   #27
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Hey Tony glad your back in one piece and enjoyed.
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Old 27-07-2007, 06:14 AM   #28
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Quote:
Originally Posted by XR8Master
I wouldn't know what its like, I barely work 30 hours a week so I have bundles of spare time, usually from lunchtime onwards to pot along doing these type of things.

PS. can you post summits site plz

ROFL I thought you were too busy becoming the ultimate in white power to be honest...You big Nazi you.... LOL THATS HOW YOU USE GOOGLE....


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Hey, i am a 16 year old NAZI from australia but a pure blood german i have been aware (Nazi) for 5 years since i was 12,i have learned many things about my Idelodgy in this time, i would love to talk to you and answer any question that you have about white power or nationalism if you use MSN messenger or simular messenging program then you can add me my address is: Hbbehrendorff@hotmail.com i will not be able to talk to you for 3 weeks but because i am going on holidays, but in the mean time i suggest that you should start reasearching the Third Reich, i find that this empire is the best example to teach people about the concepts of Nationalism,also being the best example to prove white Suppramacy by the many feats they achieved and the "wonders" they created you could look at many thinks they have either built or invented eg: Bismark,Dora,Z1,Z2 computers,V1,V2 rockets, Blitzkrieg, i should stop now or i could make a list bigger then this web site, lol, but this is deffently the place to start if you wish to do your own research before i can talk to you, Carnt wait !!!!

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Or this Classic....Did you ever find you Nazi Chick...

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I am a 16 year old nazi from Australia and it is hard to find nazi friends here, i would love to talk to a nazi chick that would be soooo cool, i love talking about the Third Reich and WW2 so if anybody wants to talk esspecially a chick then my MSN address is: Hbbehrendorff@hotmail.com

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Old 27-07-2007, 07:09 AM   #29
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i just washed my keyboard with coffee^^^thanks for that
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Old 27-07-2007, 07:24 AM   #30
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Originally Posted by MYVYSS
ROFL I thought you were too busy becoming the ultimate in white power to be honest...You big Nazi you.... LOL THATS HOW YOU USE GOOGLE....


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Re: Hey Im new to this help me out

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Hey, i am a 16 year old NAZI from australia but a pure blood german i have been aware (Nazi) for 5 years since i was 12,i have learned many things about my Idelodgy in this time, i would love to talk to you and answer any question that you have about white power or nationalism if you use MSN messenger or simular messenging program then you can add me my address is: Hbbehrendorff@hotmail.com i will not be able to talk to you for 3 weeks but because i am going on holidays, but in the mean time i suggest that you should start reasearching the Third Reich, i find that this empire is the best example to teach people about the concepts of Nationalism,also being the best example to prove white Suppramacy by the many feats they achieved and the "wonders" they created you could look at many thinks they have either built or invented eg: Bismark,Dora,Z1,Z2 computers,V1,V2 rockets, Blitzkrieg, i should stop now or i could make a list bigger then this web site, lol, but this is deffently the place to start if you wish to do your own research before i can talk to you, Carnt wait !!!!

SIEG HEIL !!!!, Remember 1 Blood, 1 Country, 1 Leader.


Or this Classic....Did you ever find you Nazi Chick...

Hbbehrendorff
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Any Nazis Want To Talk ??????

--------------------------------------------------------------------------------

I am a 16 year old nazi from Australia and it is hard to find nazi friends here, i would love to talk to a nazi chick that would be soooo cool, i love talking about the Third Reich and WW2 so if anybody wants to talk esspecially a chick then my MSN address is: Hbbehrendorff@hotmail.com

SIEG HEIL !!!!!!!!, Remember 1 Blood, 1 Country,1 Leader.


You are a owner operator...a big ****er!

TOTALLY....
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