Measure Twice, Cut Once

[Yellow_Festiva]

Originally Posted by .:4:.

They never had the 'forgotten' 15 boxes. They were winging it thinking she'll be right with the next batch. Or conversely, thinking the same but pleading ignorance and flooging the last part of your order to another client in need who payed a bigger mark up. Im used to the bs of suppliers invoicing 'delivered' goods when they were either delivered to the wrong place and signed for by other companies, delivered to the wrong people from my company regardless of delivery instructions yet the potatoes still sign, wrong parts delivered (thats pretty black and white when you order something in white and they deliver it in black) or simply they invoice something they never received, claimed they sent out and have no drivers manifest or signature for the drop.

They actually did. I went to collect and saw them on a pallet wrapped on their own.

The 2 shades you see are different colours.

When they sent the ute back they returned with the wrapped pallet I saw the previous week.

Just ridiculous....

But yes, the same mob tried to charge me for stuff they knew they couldn't deliver in the timeframe I asked for.

You learn a lot when you do this stuff mostly on your own...

Sent from my LG-M700 using Tapatalk

[.:4:.]

Originally Posted by Yellow_Festiva

They actually did. I went to collect and saw them on a pallet wrapped on their own.

The 2 shades you see are different colours.

When they sent the ute back they returned with the wrapped pallet I saw the previous week.

Just ridiculous....

But yes, the same mob tried to charge me for stuff they knew they couldn't deliver in the timeframe I asked for.

You learn a lot when you do this stuff mostly on your own...

Sent from my LG-M700 using Tapatalk

Mate, if i went to work for myself id have little to no weight to throw around with suppliers. The main wholesaler my work uses, the branch work uses is the highest output in the state for that franchise, my boss is best mates with the branch manager. They go to every years nfl superbowl in the states kind of mates. But, as opposed to 2 years back theyve been dropping the ball. Any complaints from anyone from my mob get taken seriously, they used to get actioned, but lately theres been no change. So now my boss has allowed multiple quotes from wholesalers to both test the waters and also get things into line. So i send 1 email to 2 or 3 places. Its obvious im not asking 1 person. Its 2 or 3 people in the same recipient box. Its first in best dressed, and so far its the other 2 places wanting our business who quote back faster and also do better prices and faster deliveries. Maybe not for oddball stuff, but off the shelf stuff typically moves from their shelf to the shelves in my ute in 8 to 24 hours

[Citroënbender]

A different job, someone else’s screw-ups:



Comments:

1. You attach the cistern to the pan before setting it down, there’s no excuse for not shimming it to finish with a 5mm wall gap (max) to white silicone fill, and building up the base with white cement, white sand mortar. You could even rake this out slightly and come back to glaze the mortar with a layer of white silicone.

2. The inlet has been set so low in the cutout that the float (inlet) valve can’t be adjusted any further up, or removed for service without unscrewing the cistern stop.

Both these issues as presented, are unprofessional, the second is - to my perspective - dishonest, as it is not really in a practically serviceable state. I feel for people who get told “that’s how it is” and pay up.

[CJR09]

Originally Posted by Citroënbender

A different job, someone else’s screw-ups:

image image

Comments:

1. You attach the cistern to the pan before setting it down, there’s no excuse for not shimming it to finish with a 5mm wall gap (max) to white silicone fill, and building up the base with white cement, white sand mortar. You could even rake this out slightly and come back to glaze the mortar with a layer of white silicone.

2. The inlet has been set so low in the cutout that the float (inlet) valve can’t be adjusted any further up, or removed for service without unscrewing the cistern stop.

Both these issues as presented, are unprofessional, the second is - to my perspective - dishonest, as it is not really in a practically serviceable state. I feel for people who get told “that’s how it is” and pay up.

No.1 - no one uses mortar anymore - people want cheap and fast and pay as such - a quick look on their website and even their marketing photos show how poor the castings are - i have installed (well tried to) some that have had 15-20mm casting deficiencies and been through sometimes three or four replacements to get one that is ok and passable (try finding a client that will pay three or four times to have their wc installed that more often than not they chose without consulting the plumber) - the floor can also exasperate the situation if there is fall on it to a floor waste

No.2 what normally happens here is a change in spec to the floor coverings - the worst ones are a change fron vinyl to tile as the tiles set the pan higher some 15-20mm higher in relation - even a change from ceramic to porcelain can upset the applecart - not that this actually matters in this instance as the flush valve can be set to the other side giving the required clearance anyway

Dear to my heart - as a plumber for over 20yrs this was one of the reasons i left the trade

[Citroënbender]

There was ample time available, it wasn’t a “just get it done” job for an office crapper, and the place isn’t yet occupied - bedding the pan would have given the best possible fit (and I agree with you totally about the quality, it’s a good bit “hmm”). It’s like having a special purpose tool in the kit; you break it out when needed but if you don’t have it the results are never going to be ideal.

Changing the inlet valve to the other side would have been commonsense, didn’t happen though.