Possible GPS Signal Fault

[rxj]

Hi Everyone,

Since I updated Sync 3 v3 to build 18093 (I know this is an old build) the GPS has not been working properly it only works on some days, when driving from home to the CBD (work) and return, which is approximately a 60km round trip. If I perform a master reset the issue appears to go away for a day or two before the problem returns.

It may be a coincidence as I didn’t think the core Sync 3 software had any bearing on whether you have satnav or not.

The 2018 MD Mondeo went in for the 15K service today and I showed the service consultant that I had no GPS, the dealer is located on the way to work.

When I picked up the car today I did receive the latest map update for AU which was good and the GPS seems to be okay for now. However, what was bizarre was the explanation from their “tech manager” about this possible GPS signal fault. I explained that sometimes it tracks okay along the roads I’m travelling, other days it is all over the place and cannot track to anything even when in the CBD.

The dealer couldn’t find any faults when they checked the GPS as I was told it was connected to seven satellites while in for service. I explained that I drive to work and back each day on the same roads, he said the satellite moves each day so it may not be picking up the signal. I mentioned that if I use google maps or apple maps at the time there are no issues. If all seven satellites have moved so much wouldn’t all GPS devices be impacted...not just mine. No answer.

I suggested whether there could be an intermittent fault with the APIM module, but I was told there were no issues today so it cannot be the issue. Why do some dealers treat customers like fools...they just don’t like customers challenging there thinking.

Anyway, has anyone else had similar issues with their GPS signal?

Thanks

rxj