Shell/Coles ATM's

[Alister]

Originally Posted by Kable72

They do keep a big safe for excess cash in the till, but the staff don't have access to that storage. They only have access to a basic float which varies in size depening on the size of the store and usually it's only a max of about $1,500 bucks.

Close mate, half correct.

There is a "note reader" (safe) that you have instructions to automatically drop every $50 or $100 note you receive into it. You aren't meant to carry these notes in your till, some CSRs do if they get lazy.

The maximum allowed float size is approx. $200 (often +/- 10% depending what you end the shift on) REGARDLESS OF THE SIZE OF THE STORE. When you start your shift and you aren't meant to keep much more in your till whilst on your shift. I won't say how much for obvious reasons.

If you run out of notes, there is a time delay system to access coins and small notes ($10 and $5 notes). I won't go into the details again.

Anyway back to the OP -

mate, get over it. It's a servo not a bank and no CSRs like keeping much in the till after hours (or even daytime hours) as the RAMs can pop in for random audits. So many customers use to ask for ridiculous amounts of cash out and then got prissy because I told them to use the ATM because I had none in the till but why would I risk my job (have since quit many years ago) so I can give you cash out?

Also have you wondered why at the Coles supermarkets the pinpad even prompts you for cash out but at Coles Express (Shell) it doesn't? Obvious reasons again.

One more thing, i'd say more like only 1/4 of customers pay cash and that's based on near 4 years of experience when I worked there while I was at uni and I worked at many different sites.

Ahhh those were the days...*sits back in rocking chair*