Ford extended warranties are not worth !#$@all

[RIPGMH]

I purchased an extended warranty after getting a letter from ford offering it for $1000. My car only has 56k on it so I thought it might be worth it for the extra 3 years. The letter stated that the warranty would work the same way as my old one and the only difference is it would be underwritten by an insurance company.

I booked my AUII in for a look at the sway bar as its making a noise and when I looked the bracket has come away allowing it to move up and down. One of the rubber boots on the steering rack is also damaged and the three rear seatbelts no longer retract.

When I went to pick up the car the dealership informed me that they had done nothing to the car because they were awaiting approval for any warranty work from ford. So now I have to drive a car with a dodgy sway bar, leaking power steering and no rear seatbelts because the dealership can't make an assessment of the car.

The dealership had this opinion that it wasn't really under warranty and couldn't care less if it went through or not. I was also informed that it was unlikely that the sway bar would be covered because they belived it to be a result of a non-standard fastener used in the bracket (they are the only ones to have touched anything other than oil changes.) and the seatbelts were probably deemed interior trim so they most likely wouldn't be covered either. I guess the moral of this story is extended vehicle warranties like all other extended warranties aren't worth a pinch of ****