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03-07-2006, 02:45 PM
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#1 | ||
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Resident Nyctophobic!!
Join Date: Sep 2005
Posts: 1,277
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What is fords policy on rust repair?
what is covered under the 5 year rust warranty? What do they define as surface rust? |
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03-07-2006, 05:28 PM
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#2 | ||
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Miami Pilot
 
Join Date: Jan 2005
Location: ACT
Posts: 21,704
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Try ringing Ford Customer Care Centre (13 FORD - ie 133673)
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The Hammer: FG GTE | 376rwkw | 1/4 mile 11.793 @ 119.75mph 1.733 60' (4408lb) 1 of 60 FG MK1 335 GTEs (1 of 118 FG Mk 1 & 2 335 GTEs). Mods: Tune, HSD/ShockWorks, black GT335 19” staggered replicas with 245 & 275/35/19 Michelin Pilot sport 5s Daily: BF2 Fairmont Ghia I6 ZF, machine face GT335 19” staggered Replicas with 245s and 275s, Bilsteins & Kings FPV 335 build stats: <click here> Ford Performance Club ACT |
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03-07-2006, 05:52 PM
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#3 | ||
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Resident Nyctophobic!!
Join Date: Sep 2005
Posts: 1,277
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yeah thanks JC, they were useful.
Have to send photo's of the damage to the local mob to have it covered under warranty. |
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03-07-2006, 06:05 PM
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#4 | ||
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BA Xr8
Join Date: Feb 2005
Location: NZ
Posts: 917
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Ive had 2 AU XR's have rust repaired (usual AU spots, struts under bonnet etc). Just drove into a Ford service agent, they assessed it and got permission from Ford NZ. Both repairs were done with only about a month before the 5yr rust warranty ran out. Good service.
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03-07-2006, 06:20 PM
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#5 | ||
Join Date: Dec 2004
Posts: 9,292
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i had my rust covered under warranty as well. no hassles to me at all.
didnt have the 'usual' rust though, it was on the top of the inside of the back doors. unusual but it got fixed. |
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03-07-2006, 08:58 PM
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#6 | ||
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Resident Nyctophobic!!
Join Date: Sep 2005
Posts: 1,277
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mines under the liner in the tray of the ute.
the warranty guy seemed to think that "surface" rust wasn't covered. |
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03-07-2006, 09:42 PM
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#7 | |||
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Join Date: Dec 2004
Posts: 9,292
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Quote:
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03-07-2006, 09:53 PM
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#8 | ||
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FTF Club Moderator
Join Date: Jan 2005
Location: Driving my Tickford T3 Wagon in Sydney
Posts: 3,132
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Just had my wagon done. Ring 13 FORD as JC said. They will send you to the nearest Ford Dealer. They will take photos and make a report of the damage. Send it to Ford for approval, and if you get approval 99% do, the dealer will book you in and send you to thier prefered smash repairer. When I got mine back, it had an ants nest in it. Not happy.
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Albert Einstein: Es ist schwieriger, eine vorgefaßte Meinung zu zertrümmern als ein Atom. (It is more difficult to alter a preconception than split an atom) Falcon Tickford FPV (FTF) Car Club of NSW Fords in the Park 2010 I use and recommend Stingray Car Security. http://www.stingraycar.com.au/ |
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Rust
Linear Mode
