Quote:
Originally Posted by BENT_8
*Update*
Received a message back from Stedi to say they'll honour the original advertising and will arrange 2 sets of the side brackets for me.
Good customer service in the end, will definitely continue to use Stedi for the rest of my lighting requirements.
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*Further Update*
So I received the parcel from Stedi yesterday to find only 1 set of brackets had been sent instead of 2 sets.
Sent an email notifying them and received a reply apologising for the mistake and another in the mail.
After the initial concern with them changing the wording of their product advertising, Im actually quite impressed by their commitment to rectifying the issue.