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Old 16-09-2021, 06:55 PM   #37
hawke
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Join Date: Feb 2005
Location: Sydney
Posts: 527
Default Re: New rear shocks 2015 Mondeo

Quote:
Originally Posted by david837465 View Post
Quick update. The kit from Geparts didn't arrive. After some back and forth it turned out they did send them, but Aussie customs sent them back. Apparently our customs officers were concerned the gas in the shocks could be an explosive! How does anything ever get imported??! Anyway, Geparts were very good about it and refunded me my entire amount, despite being very out of pocket on the shipping fees (they had to pay for them to come back!). So hats off to them.

Still need shocks though.......
It’s a pretty common issue. The seller should have used a competent Customs Agent, to ensure that they had the correct paper work. There are special exemptions and classifications for gas filled shock absorbers. In fact, all shock absorbers are “gas filled”.

I ship shock absorbers all around the world every couple of weeks, and tend to use DHL, who know the issues. Never had a problem.
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