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Old 10-09-2005, 12:54 PM   #3
Forest Bear
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Join Date: Jul 2005
Posts: 172
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Ford dealerships should be honest and upfront and disclose an ETA FIRST and BEFORE a deal is done. That would certainly save a lot of grief instead of having the customer in the dark with uncertainty. It is not a good customer experience. Its also on my mind that when I finally get the car there could be something wrong. I'll just explode.

I'm seriously considering a way out of this deal and going with a Mazda SP23 instead.

I didn't ask before I sealed the deal. Now I'm just resigned to not getting the car for whatever time. I'm also in on a Ford prefered program because I work for a company affiliated with Ford in someway which allows me to jump the que a bit to get my car but that seems a lousy joke too. Its more than two months now and still there is zippo info.

At least my savings are growing faster.

The answers given by my Ford dealer has been...

"I don't know when we'll get your car."
"I can't give you an ETA."
"Your car is on a boat heading for Swanston Dock."
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