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Old 18-02-2021, 10:47 AM   #203
cs123
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Default Re: NBN so far, whats your experience?

Quote:
Originally Posted by wodahs View Post
i cant get a good stable nbn service and am still on copper to the node in a perth verb
and telstra hand out 77 mil bonuses for a job we done , gotta love the cash splash mentality

job well done fellers ya save money cutting corners to be able to give ya selfs more cash
The problem is probably in your NBN service, not necessarily the provider like Telstra. However you need to report issues though your service provider and it looks like this is where you are having issues.

With that being said, I think you have two options
1: Raise a complaint with the TIO. That will get you more attention
2: Switch to a smaller, more agile provider like TPG or Aussie BB. They will probably do a lot better with handling your complaints.

Just my 2 cents
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